Website Privacy Statement

Our Commitment to Privacy

Biggar & District Insurance Services Ltd. respects the privacy of visitors to this website. This privacy statement outlines how information may be collected, used, disclosed, and handled when you use our website. It does not replace the full privacy policy provided by your insurer or required under applicable privacy legislation.

We collect, use, and disclose personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act, where applicable.

Information Collection

This website may collect limited information from visitors, such as pages visited and general website usage patterns. This information is generally used to improve the website experience and is not intended to identify visitors unless a visitor chooses to provide contact information through a form or email.

Policyholder Information

Policyholder information collected through this website is used to respond to requests, provide insurance information, and arrange follow-up with a qualified representative. Personal information is handled in accordance with applicable privacy legislation and may be shared with insurers, underwriters, adjusters, service providers, payment processors, regulators, or other parties where necessary to provide insurance services, respond to requests, process authorised transactions, meet legal or regulatory requirements, or as otherwise permitted or required by law.

Payment Information

This website does not store or process payment information directly. Insurance premiums are arranged through our office or through the insurer or payment processor you are directed to. Please do not submit credit card, banking, or other financial details through general contact forms on this website.

Email and Website Communication

Email communication over the internet is not completely secure. If you choose to contact us by email, please avoid sending sensitive personal or financial information unless requested. A team member will follow up with you through a secure channel if needed.

Cookies

This website may use cookies or similar technologies to understand how visitors interact with the site. Cookies are small files stored on your device. You may adjust your browser settings to refuse cookies, although this may affect how some parts of the website function.

Retention of Information

Biggar & District Insurance Services Ltd. retains personal information only as long as necessary for the purposes for which it was collected, or as required by law, regulation, contract, or business record retention requirements.

Safeguards

Biggar & District Insurance Services Ltd. uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information to help protect personal information from unauthorised access, use, disclosure, loss, or theft.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct information that is inaccurate or incomplete, subject to legal and regulatory restrictions.

Third-Party Links

This website may contain links to third-party websites, including insurers and industry resources. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy statements of any third-party site you visit.

Changes to This Privacy Statement

We may update this privacy statement from time to time. Changes will be posted on this page with an updated effective date. We encourage visitors to review this page periodically.

Questions About This Privacy Statement

If you have questions about this privacy statement or how information is handled through this website, please contact us.